Frequently Asked Questions

Everything you need to know about your Nocturne experience.

What is the standard shipping timeframe?

We offer worldwide express shipping. Orders are typically processed within 1-2 business days, with delivery taking 3-7 business days depending on your location.

What is your return policy?

We accept returns within 30 days of delivery. Items must be in their original condition, unworn, and with all tags attached to be eligible for a full refund.

How do I find my correct size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our contemporary cuts may vary by silhouette.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.

Are your materials sustainably sourced?

At Nocturne, we prioritize high-quality textiles and ethical manufacturing. We are committed to increasing our use of organic and recycled fibers in every seasonal collection.

Can I track my order in real-time?

Yes. Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey.